Doors locked

Unfortunately, we have taken the decision to close our doors at Brunston Surgery again with effect from Monday 2nd November.  This is necessary to ensure the safety of staff and patients.  All normal services will continue, but the process for checking in will change as we are reintroducing our meet and greet service, and the number of patients in the waiting room will be minimised.

The doors will remain locked and you need to ring the doorbell for attention. If you arrive early for your appointment please wait in your car until a few minutes before your appointment time and then ring the doorbell.  If you walk to the surgery, please try to arrive at (or no more than a few minutes prior to) your appointment time as there is limited shelter available.  Patients must observe social distancing rules by remaining 2 meters (6 feet) apart wherever possible.

Medication for collection will be brought to the door.

If you have any queries or wish to consult with a GP please use the eConsult online system wherever possible. All communications are triaged for priority, so all patients are treated fairly, irrespective of the communication method.

Patients attending for face to face appointments will be escorted in and out of the building so that contact with any surfaces within the surgery is minimised. You will be required to sanitise your hands when you come into the surgery and we ask you not to touch any surfaces unless absolutely necessary.

You must wear a face mask to cover your mouth and nose when you visit the surgery.

If you have developed any COVID related symptoms (high temperature, persistent cough, loss of taste/smell) you MUST telephone the surgery prior to your appointment.

GPs will continue holding consultations remotely by telephone or video link which is working extremely well. Patients will only be invited for a face to face appointment if the GP decides it is necessary.  This is to reduce the risks to both patients and staff.

We are sorry for any inconvenience and thank you for your patience.