Lydbrook Health Centre Review – closing date for questionnaire 24/2/20

Dear Patient

We are writing to patients who use Lydbrook Health Centre, regarding some proposed changes to our practice.

The past few years have brought a number of challenges, including a high turnover of staff; nonetheless the practice has continued to provide high quality services to patients and make improvements to services.

However, it has become increasingly apparent that the Lydbrook Health Centre premises are outdated and no longer suitable for the provision of high quality care. The premises are not owned by the practice but are leased from a company called NHS Property Services, which means that we have had no scope for improving and modernising the facilities. We consequently feel that we can no longer provide the service we would wish from this building.

We have therefore developed plans to ensure the practice can continue to provide high quality services into the future and we would like to share these with our patients and ask for your views.

Over recent months, we have been in discussion with Coleford Family Doctors about a possible merger with the Brunston and Lydbrook Practice.

Both practices believe that a merger would make our services more resilient and sustainable going forward and would bring a number of benefits to patients, including a wider range of skills and expertise, an increased number of services and a greater choice of appointments.

We also believe it would offer more secure staffing levels for the longer term and enable the practice team to use resources more flexibly to meet patient needs.

In simple terms this means a stronger practice that would continue to offer high quality care to our patients well into the future and meet growing demand. This merger could happen in May 2022 or soon after.

To provide the best possible services to patients, we propose to develop a new, purpose-built combined surgery premises, fully equipped for modern healthcare. Once completed the existing premises of Brunston Surgery, Coleford Health Centre and Lydbrook Surgery would close.

We are currently negotiating the best possible site for the building, which would be located in the centre of the practice area.

We understand that some patients may be concerned about no longer having a surgery premises in Lydbrook, and would like to reassure you that the new practice would continue to provide a home visiting service for housebound patients, an improved prescription delivery service alongside more appointments and a better range of appointment times.

By merging the two practices, the practice would have a better mix of female and male GPs and would be able to provide a range of new services from the building, such as on-line consultations, group consultations and telephone advice. We would also plan to work more closely with physiotherapy, counselling, social care, pharmacy, mental health and specialist nursing colleagues.

Over the coming months we will be in touch with local transport companies to discuss public/community transport availability to the new building. We will also ensure that the new building has plenty of parking spaces, and looking to the future, electric vehicle charging points.

We really want to understand what is important to our patients, and we would be very grateful for your ideas, suggestions and comments in developing the new Practice. You can do this: by completing the on-line questionnaire at  https://www.smartsurvey.co.uk/s/LydbrookSurgery/ .  Paper questionnaires are available from reception at Lydbrook or; you may write to us directly at the Practice; or by send an email to: brunston.secretary@nhs.net.  The closing date for questionnaires is 24th February 2020.

We are also holding a informal drop in meetings:

  • Tuesday 11th February 2020 between 4pm and 6pm at Lydbrook Memorial Hall
  • .Wednesday 19 February 2020 between 4.30pm and 7.30pm at Coleford Health Centre

We hope you will be able to join us at one of these events to share your views and talk to one of the team.

We will consider carefully all the feedback received and discuss it with the practice’s Patient Participation Group. It is our intention to keep you up to date, there will be information in our waiting room, our newsletter and regular bulletins on our website.

We hope that you welcome these proposals.

With best wishes

The Partners of Brunston and Lydbrook Practice